TRISCALL - European Multilingual Call Center - Centre Appel Multilingue - Marketing

TRISCALL, member of INETcc network, is a telemarketing agency offering the following services :

1. Telemarketing

- Outbound calls prestation : Telesales, appointment management, file qualification, studies and pools, satisfaction surveys
- Inbound calls prestation : Help desk, Hot-Line, customer service, orders intake
- Back-office : Order management, post-mailing, invoices
- e-Management : Email processing

2. Database : database management of old customers : echanging, selling, renting

3. Vocalcom's CRM solution renting

4. Intranet for your telemarketing campaigns follow-up, including quality follow-up.

Thanks to our partners network, we cover 22 countries in Europe.

The main characteristics of the offers proposed by TRISCALL are :

  • Centralization in Belgium of your prestation's follow-up (quality, IT tools, formation...) with an exclusive interlocutor on the european level for all your demands :
  • Offshore prestations in order to achieve very competitive price levels
  • An intranet developed by TRISCALL and allowing a personalized follow-up of your prestations around Europe
  • Production halls limited in size in order to offer the best working conditions to our employes.

  • A company policy which voluntarily leads on the competitors to allow our employees to develop themselves in their work to take advantage of extra-legal benefits and this wherever their place of work is : since the whole part in our Social Charter[] and regular control by our responsible SA8000 is determined.

    Our objective : maximize the contentment and your return on investments